Help

In-game mechanisms

• Defined Words / Glossar
• Events
• What are Spellbooks and how do I get them?
• How to unlock skins?
• Can I unlock a hero in later areas?
• What is Essence and how do I use it?

Shop & Payment

• What are Area Packs?
• What are Booster Packs?
• How do Special Offers work?
• How to refund purchases?
• What to do if I had an issue with a purchase?

Account

• How to rename my account?
• How to save my account?
• How to continue playing on another device?
• How to restore my account?

Misc

• Match Connection